IFIC Canada and Health System Performance Network virtual community

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Integration is the lever to enable population health and well-being. A key component of integration is the role of partnering with the volunteer sector to improve outcomes for our patients, caregivers and our population. In this session, we will take a deep dive to learn firsthand about the role of engaging the volunteer sector from the perspectives of policy-makers, researchers and a person with lived experience. This session will discuss the available evidence, the volunteer sector’s role in policy, and share approaches and practical examples of local work that engages with the volunteer sector. This is a session you won’t want to miss!


  • BB#1: Defined patient population
  • BB#2: In-scope services
  • BB#4: Patient care
  • BB#6: Leadership & governance
  • BB#8: Learning & improvement
  • General OHT updates
  • Population-health management

Target audience

  • Broader health system partners
  • Cohort 1
  • Cohort 2
  • Cohort 3
  • In-development teams

Target OHT role/function

  • Communications leads
  • cQIP leads
  • Decision-support leads
  • Digital health leads
  • Executive/ administrative leads
  • Health information management leads
  • Implementation leads
  • Other clinical leads
  • Patient and family engagement leads
  • Patient, family and caregiver partners
  • Performance management and accountability leads
  • Primary-care leads
  • Priority population working-group leads
  • Privacy leads