Integrating Data Across Sectors for Public Service Improvement in Ontario

Demand is growing for the development of policies that address citizens’ holistic and multifaceted needs, which require the input of multiple ministries and the broader public sector. To this end, integrating person-level data may: 1) provide a clearer picture of public service needs; 2) ensure public services are citizen-centred; 3) improve efficiency; 4) facilitate better coordination of public services; and 5) lead to informed decisions that can improve social outcomes. Exploring whether and how data integration could improve public services in Ontario and realize these benefits is viewed as an important step towards determining the most appropriate ways forward in the province.