Enhancing Access to Patient-centred Primary Care in Ontario

In December 2015, the Government of Ontario published a proposal for how to achieve its committment to transforming the health system into one that puts the needs of patients at its centre. Building on this, the province recently introduced Bill 41, which is called the Patients First Act. However, to support its implementation there is a need to identify patient expectations for patient-centred primary care in Ontario. This is important for ensuring that the changes made contribute to enhancing patient experience, improving the health of Ontarians and reducing costs.